Boskalis jaarverslagen 2011

Safety

The safety of our own employees and those of our subcontractors is our top priority. Boskalis has a progressive safety program which is held in high regard in the industry and by our clients. Our central safety objective is ‘No Injuries No Accidents’: NINA. Which is why we chose this as the name of our safety program, which was introduced in a large-scale internal campaign in 2010.

Safety culture

Through NINA we are working on structurally taking safety to the next level.
What makes NINA special is that it aims to bring about a culture change. Whereas SHE-Q (Safety, Health, Environment and Quality) tends to focus more on following procedures, NINA requires commitment from within. Or, put simply, NINA is not about ‘we have to’ but about ‘we want to’. To achieve this the program holds each employee personally responsible for their own contribution to safety. NINA rests on five personal values, all phrased in the ‘I’ form. Together they ensure that safety can be discussed openly by all employees, regardless of their position. The values are underpinned by five short and sharply worded rules to help prevent incidents.

NINA was introduced to the organization in mid-2010, as described in detail in our 2010 CSR report. In July 2011 ‘1 year NINA’ celebrations were held across the organization – at head office, on the projects and on board our ships. At the head office Peter Berdowski gave his views on ‘1 year NINA’. In short: NINA lives and breathes, NINA inspires and NINA breaks down barriers. In the space of a year we were able to achieve a clear and very positive development in how safety is perceived.
This was preceded by a session with the senior management to mark ‘1 year NINA’. The session looked at what we have achieved and where there are points for attention and opportunities for development. The conclusion was that a lot has been achieved, that NINA contributes to openness in the organization and brings both the various business units and the management and the employees closer together. All those present reconfirmed the management commitment to the further development of NINA.

Training

With the implementation of NINA starting in 2010, the associated training program was also launched. In 2011 over 500 managers attended a training course focusing on the role of the manager in NINA and translating this into everyday practice. Since 2010 over 1,500 managers from within the organization as well as from subcontractors have followed a NINA training course.
In addition dozens of NINA workshops have been held for staff on board of ships, on projects and from the corporate staff departments.

NINA at SMIT

In 2011 we made the preparations for rolling out both the safety policy according to the NINA principles and the quality policy to SMIT. Various workshops were organized with the management teams of the business units in the Netherlands and Singapore to assess feasibility. The harmonization of the policy will be introduced in stages with the initial focus on SMIT’s project-oriented business units.

Partly in the context of the integration around 60 SHE-Q managers, specialists and representatives of Boskalis and SMIT from five continents attended the three-day internal SHE-Q conference, which was based around the theme ‘Sharing Intelligence’. The objectives were networking, knowledge-sharing and discussion of developments in the business and the SHE-Q policy.
Away from the integration process, safety is high on the agenda at both SMIT and Lamnalco.

Safety performance

Reporting, recording and following up on incidents is very important to us. Safety has always been a spearhead of our policy. This is evidenced by the steady downward trend in LTIF
– the figure that expresses the number of incidents resulting in absence from work for every 200,000 hours worked – over the past few years. In 2011 there was a remarkable continuation of this trend, with LTIF falling from 0.67 in 2010 to 0.3 – a decline of 55%.

For SMIT and Lamnalco LTIF is still reported on separately.
In 2011 the figure for SMIT was 0.42 and for Lamnalco an exceedingly low 0.03. A summary of the LTIF figures can be found in the appendix.
Comprehensive incident reporting can be used to make changes to structurally prevent future risks. At both business units safety enhancement is the topic of a wide range of ‘Lessons Learned’ sessions, training courses and communications.
In addition to the aforementioned sharp downward trend in LTIF 2011 saw the wider introduction of so-called ‘Safety Hazard Observation Cards’ (SHOCs), which employees can use to report dangerous situations. The number of SHOC reports has risen sharply, from 1,800 in 2010 to 4,900 in 2011. ‘Near miss’ reporting also increased, to over 300 occurrences in 2011.

NINA encourages reporting on such situations to allow pro-active adjustments to be made. We are now seeing strong growth in both areas. Given that both the SHOCs and the ‘Near misses’ can be seen as a measure of the proactive perception of safety within the organization, this is clearly a reflection of a more open safety culture.
Accident analyses: annual accident analyses help us to further increase safety. The analyses show that in 2011, as in previous years, over 75% of accidents were caused by

  • falling, tripping and slipping
  • being hit by an object
  • getting jammed.

Certification: certification shows that we comply with recognized safety standards. Boskalis is certified according to ISM, ISO 9001, ISO 14001 and OHSAS 18001 or VCA for our Dutch companies. Various sections of SMIT and Lamnalco are also certified. For a list of the various certificates we hold, please refer to the appendix.

Awards: in 2011 Boskalis received various safety awards. A list is included in the appendix.

Transparency

NINA certainly has a unifying effect; the distance between employees, and between the management and the work floor, has diminished. Employees find it increasingly easy to approach one another about their responsibility for their own safety and that of their colleagues. The organization has become more open, which means that NINA also contributes towards transparency. We are proud of what we achieved in 2011. The challenge for 2012 is to embed our safety standard even deeper into the organization and to introduce it in the safety requirements we set for subcontractors.

Added to My report add to My report Source: CSR Report 2011, Our social performance, page 28