Boskalis jaarverslagen 2011

Our clients

Boskalis operates around the globe in the Energy, Ports and Infrastructure markets. In these markets we are dealing with several client groups, the most important being oil and gas companies, port operators, governments, shipping companies, EPC contractors, international project developers, insurance companies and mining firms. For a description of our main sales markets and focus areas please refer to pages 10-16 of our Annual Report.

Our responsibility

We want to provide our clients with high-quality services and products which are as sustainable as possible. We seek to execute our contracts according to the highest standards, at a competitive market price and within the agreed timeframe for delivery.

Dialog and cooperation

In the course of ongoing questions and contracts we maintain regular contact with our clients. Furthermore, in 2010/2011 we carried out a global review of the relevant trends and developments in our markets. We visited dozens of our clients around the world to sound them out about their vision on the market and their specific needs. This resulted in a new corporate business plan for 2011-2013 and a refined corporate strategy (please refer to pages 12-16 of our 2011 Annual Report). One of the aspects to emerge from this is that Early Contractor Involvement is becoming increasingly important to a growing group of clients. By operating as a contract partner we are able to work with the client to achieve the best possible and most sustainable solution (see also elsewhere in this section). We wish to clearly position ourselves in this segment.

Added to My report add to My report Source: CSR Report 2011, Who we are, page 16